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Free shipping in Canada & USA on all orders over $100

Worldwide for orders over $300

It's our way of making it easier to get what you want. 

 

Shipping Time and Tracking 


International shipping can take 4-8 weeks on average and up to 12 weeks once we get it to the mail. 
 

Please be advised if you are ordering internationally, Canada Post's tracking system does not give information beyond the borders of Canada. It is up to the Country's postal system to update the tracking information. However, shipping in the USA is tracked by USPS. 

Small Packet International Air/Surface; These options will send you a computer generated tracking number that is not valid, our apologies for any confusion this may cause. 

Small Packet Surface is travelling by boat, so depending on where you are in the world this can take up to 3 months to arrive.

Expedited, Regular, Xpresspost and Priority post all come with tracking numbers. The approximate time for these parcels is 2-7 days. This is once the items have been sent to the post office, which during busy times can take us up to 2 weeks for us to fill the order. 

Please be advised that we are not responsible for lost or stolen items. 

 

Stock Availability

All items in stock usually ship within a week upon payment. However since it is impossible to keep track of all our stock all the time, it may happen that an item is sold out even though the website says it is in stock. In that case we will communicate with you about a replacement or refund.

If your desired item is not in stock, please contact us at orders@mahadevidesign.com to find out when it might be available again – it may just take a couple of weeks!

Returns

You can return any item in new condition with the tag still on within 30 days of purchase for an exchange or credit or refund. Please include a note in the package with your order number and details so we can better assist you, accurately and efficiently..

Additional shipping charges will apply for exchanges.

**Sale items are Exchange or Credit only**

Exception: We do not accept returns for underwear or socks.

** If returning items from outside of Canada, please make sure to mark the outside of your package clearly with "Return - Made in Canada" or "Returned Canadian Goods" as well as declaring a $0 value so that we don’t get charged duty to get it back!
Please be advised that if the package is not correctly marked as a return, the cost of the duty charges and taxes will be deducted from your refund/credit. **

DO NOT SEND UPS, Please use USPS as there are additional broker fees incurred and we will refuse the package if sent UPS 

Return Address:

  • MahaDevi design
  • 7-38918 Progress Way
  • Squamish, BC
  • V8B 0K7
  • Canada

Studio Address (for local pickup):

  • MahaDevi design
  • 7-38918 Progress Way
  • Squamish, BC
  • V8B 0K7
     
  • Please email us to arrange a pickup time as there is not always somebody present at the studio.

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